Privacy Policy

1. Introduction

HKMJ CONSTRUCTION LLC (hereafter referred to as HKMJ CONSTRUCTION, we, us, or our) is committed to protecting the privacy and personal information of our clients, website visitors, and business partners. This Privacy Policy explains in detail how we collect, use, store, process, share, and protect your personal information when you visit our website at https://www.hkmjbuild.mom, use our services, communicate with us, or otherwise interact with our organization.

This policy applies to all personal information collected through our website, mobile applications, email communications, phone interactions, in-person consultations, and any other communication channels maintained by HKMJ CONSTRUCTION LLC. This website and its content were developed by HKMJ Build and are operated by HKMJ CONSTRUCTION LLC.

By accessing our website, using our services, or providing us with your personal information, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.

2. Information We Collect

We collect personal information through various channels and in different formats. The types of information we collect fall into the following categories:

2.1 Information You Provide Directly

When you fill out contact forms, request quotes, subscribe to newsletters, create accounts, register for events, or communicate with us directly, we may collect:

• Full legal name, including first name, middle name, and last name
• Personal and business email addresses
• Personal and business phone numbers, including mobile and landline
• Home and business mailing addresses
• Company name, job title, and professional role
• Project specifications, requirements, and related documentation
• Payment information including credit card numbers, billing addresses, and bank account details
• Communication preferences and marketing consent records
• Any other information you voluntarily provide to us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Internet Protocol (IP) address and geographic location derived from IP
• Browser type, version, and language settings
• Operating system and device type
• Referring website URLs and exit pages
• Pages viewed, time spent on pages, and navigation paths
• Date and time stamps of visits
• Click-through rates and interaction data
• Screen resolution and device capabilities
• Cookies, pixel tags, and similar tracking technologies

2.3 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Business partners and referral sources
• Publicly available databases and government records
• Social media platforms when you interact with our accounts
• Analytics providers and advertising networks
• Credit reporting agencies and background check services
• Professional licensing and certification boards

3. How We Use Your Information

We use the personal information we collect for the following legitimate business purposes:

• Providing, maintaining, and improving our construction technology services
• Responding to inquiries, requests, and customer service communications
• Processing transactions, generating invoices, and managing payments
• Sending project updates, service notifications, and administrative messages
• Marketing our services, including promotional communications and newsletters
• Conducting market research, surveys, and customer satisfaction assessments
• Analyzing website usage patterns and improving user experience
• Detecting, preventing, and addressing fraud, security breaches, and technical issues
• Complying with legal obligations, regulatory requirements, and industry standards
• Enforcing our terms of service and other contractual agreements
• Defending against legal claims and protecting our rights and property
• Training staff and improving service quality

4. Legal Bases for Processing

We process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Consent: You have given clear consent for us to process your personal information for a specific purpose.
• Legal Obligation: Processing is necessary to comply with applicable laws, regulations, or legal processes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: Required for website functionality, including session management and security features. These cannot be disabled.
• Performance Cookies: Collect anonymous usage data to help us understand how visitors interact with our website and improve its performance.
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
• Marketing Cookies: Track your browsing activity across websites to deliver relevant advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect your ability to use some features of our website.

6. How We Share Your Information

We do not sell your personal information to third parties. We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, data hosting, email delivery, and customer support. These providers are contractually obligated to protect your information.
• Business Partners: With contractors, subcontractors, and project partners who need access to your information to complete contracted work.
• Legal Requirements: When required by law, court order, government investigation, or regulatory authority.
• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity.
• Consent: When you have given explicit consent to share your information with specific third parties.
• Protection of Rights: When necessary to protect the rights, property, or safety of HKMJ CONSTRUCTION LLC, our employees, clients, or the public.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client records are retained for the duration of the business relationship plus seven years following project completion.
• Marketing records are retained until you opt out or request deletion, and for up to 12 months following the end of our relationship.
• Financial and tax records are retained for a minimum of seven years to comply with accounting and tax regulations.
• Website usage data and analytics are retained in aggregate form indefinitely, with individual records anonymized after 24 months.
• Legal dispute records are retained for the duration of the dispute plus the applicable statute of limitations period.

After the retention period expires, personal information is securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

We implement comprehensive technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption of data in transit using TLS 1.3 protocols
• Encryption of data at rest using AES-256 bit encryption
• Multi-factor authentication for system access
• Regular security audits and penetration testing
• Intrusion detection and prevention systems
• Firewall protection and network segmentation
• Employee security awareness training programs
• Physical security controls for data centers and offices
• Incident response and breach notification procedures
• Regular backup and disaster recovery testing

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Restriction: You may request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You may request that we provide your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your personal information for marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided in the Contact section of this policy. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites, applications, and services that are not owned or controlled by HKMJ CONSTRUCTION LLC. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit. We are not responsible for the privacy practices or content of third-party services.

11. Children Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information from our systems. If you believe we may have information from a child under 18, please contact us immediately.

12. International Data Transfers

Our operations are primarily based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website or providing us with your personal information, you consent to the transfer of your information to the United States.

Where required, we implement appropriate safeguards for international data transfers, including standard contractual clauses and other approved transfer mechanisms.

13. California Privacy Rights

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

HKMJ CONSTRUCTION LLC does not sell personal information as defined under the CCPA/CPRA.

14. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the Last Updated date at the top of this policy and provide notice through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes to this policy constitutes your acceptance of the revised terms.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company: HKMJ CONSTRUCTION LLC
• Address: 6794 Arching Branch Cir, Jacksonville, FL 32258-8448, US
• Email: service@hkmjbuild.mom
• Phone: +1 (831) 677-4273
• Website: https://www.hkmjbuild.mom

For privacy-specific inquiries, you may email our Data Protection Officer at service@hkmjbuild.mom with Privacy Inquiry in the subject line.